Acceptance
By browsing this website, submitting forms, downloading materials, trying products, purchasing licenses, or using related services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree, please stop using the website and services.
Services
Kapsek Technology provides network traffic analysis, packet capture, database protocol analysis, database audit monitoring, and related software product information, licensing, technical support, and consultation services. Actual features, supported platforms, versions, licensing scope, and deliverables are governed by the applicable quotation, contract, product documentation, or license terms.
Accounts, Licenses, and Restrictions
If a service requires an account, license key, or license file, you must keep it secure and may not transfer, rent, lend, share, or provide it to unauthorized third parties. Unless otherwise agreed in writing, licenses are limited to the specified customer, devices, users, term, or contract scope.
Software Downloads and License Keys
We may provide installers, updates, license keys, or product documents through the website, email, download links, or customer portals. You are responsible for verifying the source and using them in accordance with the applicable license. You may not reverse engineer, crack license mechanisms, remove copyright notices, or bypass technical restrictions unless permitted by law or written agreement.
Payment, Quotes, and Taxes
Product pricing, payment methods, license terms, maintenance fees, taxes, and refund conditions are determined by the applicable quotation, order, contract, or payment page. Unless otherwise agreed, delivered software licenses or customized services may not be refundable.
Support and Updates
Technical support scope, service hours, response methods, version updates, and maintenance are based on the plan or agreement you purchased. We may provide fixes, updates, or discontinue support for older versions for security, compatibility, product improvement, or legal reasons.
Intellectual Property
The website, products, programs, documents, images, trademarks, logos, interface designs, databases, technical architecture, and related content are owned by Kapsek Technology or their lawful owners unless otherwise stated. You may not copy, distribute, modify, publicly transmit, rent, sell, or use them for unauthorized purposes.
Prohibited Conduct
You may not interfere with the website or services, attempt unauthorized system access, distribute malware, perform illegal packet capture, infringe third-party rights, violate applicable laws, or use the products for unauthorized monitoring, intrusion, data theft, or other improper purposes.
Third-Party Components and Services
Products may use or integrate third-party components, drivers, libraries, cloud services, payment services, or analytics tools. Those components and services may be governed by their own licenses, terms, or privacy policies.
Disclaimer
Website information and product descriptions are provided for general introduction and evaluation. Although we try to maintain accurate information and stable services, we do not guarantee that the website or services will be uninterrupted, error-free, risk-free, or suitable for every environment. You should test and evaluate products in your own environment before deployment.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages, data loss, business interruption, or lost profits arising from use or inability to use the website, products, services, documents, or third-party services. If liability is legally required, it is limited to the amount you actually paid for the relevant product or service, unless mandatory law provides otherwise.
Changes
We may update these Terms due to product, service, legal, operational, or security needs. Updated terms will be posted on this website. Continued use after updates means you accept the revised terms.
Governing Law and Disputes
Unless otherwise agreed in writing, these Terms are governed by the laws of the Republic of China (Taiwan). The parties should first attempt to resolve disputes in good faith.
Contact
If you have questions about these Terms, licensing, or product services, please contact us through the website contact form or at service@kapsek.com.